Shipping Policy

Diluq Shipping Policy

Effective Date: 11-09-2024

Thank you for visiting and shopping at Diluq. The following are the terms and conditions that constitute our Shipping Policy.

1. Domestic Shipping Policy

• Shipment Processing Time: All orders are processed and delivered within 14 business days. Orders are not shipped or delivered on weekends or holidays.
• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates and Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.
• Delivery delays can occasionally occur.

3. Shipment Confirmation and Order Tracking

• You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes Diluq is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages Diluq is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.

6. Contact Us If you have any questions about our Shipping Policy, please contact us at:

Phone: +91-9891154487
Email: support@diluq.in
Address: Diluq H.No.- 01, Plot No.-01B, Khasra No.-66/5, Ambedkar Colony, Bijwasan, New Delhi – 110061